Skip to main content

Knowledge Area 7 Project Human Resource Management

  • Organization planning
  • Staff Acquisition
  • Team developing

Herzberg (1959) Theory:
  • Hygiene factors - company policy, supervision, interpersonal relations, working conditions, and salary. The absence of hygiene factors can create job dissatisfaction, but their presence does not motivate or create satisfaction.
  • Motivators - achievement, recognition, the work itself, responsibility, and advancement. These motivate or create satisfaction.
  • The satisfiers relate to what a person does while the dissatisfiers relate to the situation in which the person does what he or she does.



Handling conflict
  • Confrontation
  • Forcing
  • Compromising
  • Smoothing
  • Withdrawal
Conflict intensity decreases in the order of:
  • Schedules
  • Priorities
  • Manpower
  • Technical issues
  • Administration
  • Personality conflict
  • Cost
Maslow's Hierarchy of Needs
  • Self actualization > Doing what one can do best, full realization of potential
  • Esteem > Self-esteem, reputation, respect from others
  • Social > Love, belonging, togetherness, approval, group membership
  • Safety > Economic security, protection from harm, disease and violence
  • Physiological > Food, water, clothing, shelter, sleep, sex
Interpersonal influences are:
  • Legitimate power
  • Reward power
  • Penalty power
  • Expert power : The most important power to get support from team members.
  • Referent power: The ability to gain support because project personnel feel personally attracted to the project manager or project
Douglas McGregor advocated that most workers can be categorized to two theories:
  • Theory X: The workers are inherently lazy and require supervision
  • Theory Y: The average worker finds that physical and mental effort on the job satisfying, and likes his work.
Organizational breakdown structure (OBS) is a specific type of organization chart that shows which organizational units are responsible for which work packages

A project directory lists all the project team members and other stakeholders.

Management style:
  • Autocratic (manager makes decisions himself - allows subordinates little involvement and discussion before a decision is made)
  • Laissez faire (manager does not interfere with subordinates so subordinates are largely unsupervised, may lead to anarchy)

--disclaimer--
This documentation is personal study notes I prepared during my PMP certification study. The source for this study notes is partially from PMBOK 2000, PMP Exam Cram 2, and www.pmstudy.com. I only take notes on knowledge areas that I thought was useful for me. In the real exam, the contents covered are much broader and more difficult than any reference books. So I think real life experience is very important.

Comments

Popular posts from this blog

spring 2.0 bean scope

singleton Scopes the bean definition to a single instance per Spring container (default). prototype Allows a bean to be instantiated any number of times (once per use). request Scopes a bean definition to an HTTP request. Only valid when used with a web capable Spring context (such as with Spring MVC). session Scopes a bean definition to an HTTP session. Only valid when used with a webcapableSpring context (such as with Spring MVC). global-session Scopes a bean definition to a global HTTP session. Only valid when used in a portlet context.

Crocs sandals

Suddenly one special looking sandals get popular. The brand is Crocs. It even opens a brand store at Marina Square. The design idea is from Dutch wooden shoes, I guess. A pair of Crocs sandals is sold at around SGD 50. The price is justified for what it is made of - Croslite. Based on Crocs website, "Croslite™, a proprietary Closed Cell Resin (PCCR) which is NOT plastic NOR rubber. Croslite™ is closed-cell in nature and anti-microbial, which virtually eliminates odor. it is an extraordinary impact absorbing resin material developed for maximum cushioning. its closed cell properties resist odor, inhibits bacterial and fungal growth and are non toxic. this versatile material can be worn next to skin and be cleaned with just soap and water." However, it really looks like made of plastic or rubber, and the design is unique. Replica comes. they are sold at SGD 20, SGD 10, SGD 5 depending on quality.

Singapore Girl Sex Clip Posted Online

A couple days ago, a sex video clip about a female Chinese graduate student Wang Ting Ting (王婷婷) was posted on the internet. Just as it is about to cool down, another sex video clip pops. It is a sex clip of a Singapore Nanyang Polytechnic student . The video clip was stored on her cell phone. Someone stole it and posted the video clip on the Internet. This is a breaking news. It is even reported on major Singapore and Malaysia newspapers. Now we have so many cool gadgets. It is a breeze to shoot photos/videos, and share them on the internet. Everyone, even dog, is on the internet waiting for breaking news. Be careful when you do something secret or stupid. It may appear all over the world, live!

No smoking sign

Watch out this sign before you light the cigarette up. SGD 1000 fine! However, I wonder if someone had really paid so much for violation.

Prostitutes in Singapore

Singapore is very realistic about this issue. Prostitution is legal. The famous red light zone is Geylang area. I heard Hong Kong officials are considering to legalize this business in HK also. Singaporeans are not allow to work as prostitute. Maybe also SPR. The prostitutes are mainly foreign workers from poor countries in SEA area, such as Indonesia, Thailand, India, Malaysia, not from China. They come under special 2-year working pass, and must pass the health exam, yes, to prevent STD such as HIV, AIDS and so on. The brothels are mixed with normal resident houses. The brothel's house number is red lighted. The price is ranged from SGD 50 to SGD 200. Illegal sex workers are also around, and in some massage clinics. A very recent fatal case and newly effective government policy make a special social group - Chinese accompanying mom for studying kids a hot media buzz again.