- Organization planning
- Staff Acquisition
- Team developing
Herzberg (1959) Theory:
- Hygiene factors - company policy, supervision, interpersonal relations, working conditions, and salary. The absence of hygiene factors can create job dissatisfaction, but their presence does not motivate or create satisfaction.
- Motivators - achievement, recognition, the work itself, responsibility, and advancement. These motivate or create satisfaction.
- The satisfiers relate to what a person does while the dissatisfiers relate to the situation in which the person does what he or she does.
- Technical issues
- Personality conflict
- Self actualization > Doing what one can do best, full realization of potential
- Esteem > Self-esteem, reputation, respect from others
- Social > Love, belonging, togetherness, approval, group membership
- Safety > Economic security, protection from harm, disease and violence
- Physiological > Food, water, clothing, shelter, sleep, sex
- Legitimate power
- Reward power
- Penalty power
- Expert power : The most important power to get support from team members.
- Referent power: The ability to gain support because project personnel feel personally attracted to the project manager or project
- Theory X: The workers are inherently lazy and require supervision
- Theory Y: The average worker finds that physical and mental effort on the job satisfying, and likes his work.
A project directory lists all the project team members and other stakeholders.
- Autocratic (manager makes decisions himself - allows subordinates little involvement and discussion before a decision is made)
- Laissez faire (manager does not interfere with subordinates so subordinates are largely unsupervised, may lead to anarchy)
This documentation is personal study notes I prepared during my PMP certification study. The source for this study notes is partially from PMBOK 2000, PMP Exam Cram 2, and www.pmstudy.com. I only take notes on knowledge areas that I thought was useful for me. In the real exam, the contents covered are much broader and more difficult than any reference books. So I think real life experience is very important.